Has anyone out there similar experiences, of management expecting you to bend over backwards for the customer/student/client. No matter how ridiculous the request, the management, because they are 'customer' focused, even though, the letter is from a 'student' demand that it be taken seriously. After this letter was circulated I realised that a lot of students were sitting there trying to work out whether my tie matched my shirt, rather than taking notes and listening. What do you think, read on...? I'd really appreciate your 'feedback'.
Subject: Lecturers who need grooming
Dear Mr Vice President
I am right now a part-time student studying in (Name Removed). I have been to the (removed) for a month now and my impression of the school is fairly good. I met great lecturers, both looks (not great but pleasant enough) as well as class professionalism. One is very interesting and motivating, one not too bad and the other two very boring. So long as they don't put us off in any way, we will continue to go for as many boring classes as well. Granted that we should be there to learn but it is also very true that we feel motivated when we see pleasant lecturers. Lecturers who look and smell unpleasant will put us off!
Some lecturers could be nice in the heart but certainly the smell together with the look that we see in them will also have effect on our desire to learn. When lecturers belge in a class, it can be totally disgusting especially when the lecturer is standing just next to us. Some lecturers have bad body odour which need some corrections, especially those overweight, including those not so overweight. I have seen about 5 or 6 fat lecturers although some are not my lecturers. One is a woman. They lack exercise. It is good for both their health and looks to go to (removed) down in (removed), 5 minutes from the (removed).
I read in the newspaper recently about staff development for the lecturers in this (removed). They should go for grooming classes. Pardon me for being so direct in my comments but it is my true feelings about the (removed). I hope the management will take care of the lecturers' health. The lecutrers (sic) will also project a better image of the school if they look good themselves. Realistically and true to my heart, I look forward to go to a class with a lecturer who is both pleasant to look at and great at lecturing. I truthfully admit that I have at least one at the moment. I hope to see more of them.
I thank you for listening to my true and direct feelings. Please do not take offence at my comments. I truthfully appreciate your attention to my mail. Thank you for your precious time.
Oh I appreciate this 'feedback'. Management then demands that we take this b.s. seriously. What I said when presented with the letter by my supervisor, and asked for 'feedback' cannot be printed...